STUDENT POLICIES AND
SUPPORT

Welcome to the Health Tech Academy Support Center, your one-stop destination for comprehensive access to all our policies and guidelines. We believe in transparency and keeping our students informed. Here, you will find all the information covering our academic policies, enrollment procedures, code of conduct, and more. Whether you have questions about our refund policy, career services, or simply want to understand how we ensure an enriching learning environment, our support center is designed to provide clarity and support.

Our dedicated student support team offers personalized support to all the students enrolled at HTA.

Our coaches provide the students with industry insights, 1-1 coaching, and additional resources to complete their learning journeys.

Refund And Cancellation Policy

The student has the right to cancel the course registration up to three days after paying the enrollment fee with 100% enrollment fee refunded.
The request for cancellation must be sent in writing to Student Support Team via email at support@healthtechacademy.org or call at +1 855-596-6891
Beyond that, the student can request to cancel the program by notifying the Student Support Team, but must agree with the following policies.
After the first three days of paying the enrolment fee, it is non-refundable.

The students are required to pay by the 10th of the month if they are paying in instalments.
If the payment is over-due for 15 days, the program access will be held.
The enrolment will be cancelled if the payment is over-due for 30 days.
Students with enrolments cancelled due to payment being over-due can only re-enrol by paying full deposit again.

PAYMENT POLICY

GENERAL FAQs:

What is included in a Health Tech Academy program cost?

Our All-Inclusive Pricing includes:

Our certification-focused training program, which is comprised of courses, materials and books (physical and e-book)
The certification exam, including exam prep, practice exams and exam voucher.(Only the 1st Attempt)
Dedicated 1-1 support from our Student Services team through the entirety of your program, including
Enrollment assistance from our Education Consultant team
Program support, guidance and motivation from a personal Student Services Advisor
Job search assistance, tools and placement support from our Career Coaches

What certifications am I eligible for after completing a program?

Health Tech Academy career training programs are connected to national certification exams and credentials for entry-level employment. Some of the major issuing authorities we work with include the National Healthcareer Association (NHA), Pharmacy Technician Certification Board (PTCB), National Association of Veterinary Technicians in America (NAVTA) and CompTIA, American Medical Technologies (AMT) National Center of Competency Testing (NCCT). Each program has a different number of certificates attached to it. Your program will cover the cost of each exam connected to that program.

Is Health Tech Academy accredited?

Our career training programs result in nationally accredited certifications through the governing bodies of the National Healthcareer Association (NHA), Pharmacy Technician Certification Board (PTCB), Behavior Analysis Certification Board (BACB), American Society of Health-System Pharmacists (ASHP), American Academy of Professional Coders (AAPC), American Health Information Management Association (AHIMA), National Association of Veterinary Technicians in America (NAVTA), CompTIA, American Medical Technologies (AMT) National Center of Competency Testing (NCCT). Health Tech Academy is licensed and registered by the State of Michigan’s Department of Licensing and Regulatory Affairs as a Proprietary School. Health Tech Academy programs have been approved by an assortment of industry-specific organizations, the Department of Defense’s MyCAA program and are listed on over thirty (30) State Approved Training Provider Lists (ETPLs).

What are the technical requirements to enroll in a program?

Our technical requirements are minimal, students only need

Computer
Access to the internet/Wifi
Chrome browser

How are the training and courses delivered?

We have developed a custom Learning Management System (LMS) where all coursework, quizzes and exam prep live. It tracks progress and offers insight into program completion and provides a schedule of upcoming tasks and courses.

What career services, externships and job placement support does Health Tech Academy offer?

Health Tech Academy Career Services team is dedicated to building partnerships with healthcare organizations and providing resources to assist students in finding local career opportunities. While we cannot guarantee placements, all students receive free access to resume builders, cover letter templates and job search resources. Those in programs with clinical requirements receive assistance in sourcing Experiential Learning opportunities including internships, externships, apprenticeships and job shadows.

Jump start your healthcare career

Get Job Ready. Faster.

HealthTech Academy is designed to accelerate your path to a well-paying healthcare career, on your schedule. From selecting the right program to career mentorship, our team is here to help you succeed.

STUDENT POLICIES AND SUPPORT